At the beginning of a tenancy
- Seek professional advice if any tenancy issue is unclear.
- Read and sign the 'Residential Tenancy Agreement' and keep a copy.
- Read the guide provided a copy can also be found electronically on our website here
- Thoroughly check that the premises are completely safe.
- If paying a bond, complete and sign the 'Condition Report' and keep a copy.
- Pay the bond to the landlord or agent.
- Keep the RTBA receipt which assists in reclaiming the bond.
- Comply with all parts of the 'Residential Tenancy Agreement'.
- Comply with all regulations connected with the Residential Tenancies Act 1997.
- Check responsibilities regarding the cost of water usage and sewerage disposal.
- To rectify any situation, it is best to contact your landlord or agent before taking further action.
At the end of a tenancy
- Give the correct amount of notice when planning to leave.
- Pay the final rent.
- Contact utility providers to get the telephone, gas, water and electricity disconnected and pay the final bills.
- Leave the premises in good order and in the condition in which you found them, fair wear and tear excepted.
- Take all your belongings with you.
- Keep the 'Condition Report' in case any disputes arise.
- If you have paid a bond, reach agreement with the landlord or agent regarding the return of the bond.
- Complete and sign the 'Bond Claim' form, stating and agreed division of the bond money and keep a copy.
- Make sure the completed 'Bond Claim' form is sent to the RTBA.
- Confirm with your financial institution that the RTBA has credited the bond money to your account.
- Leave a forwarding address with your landlord or agent, the RTBA (on the 'Bond Claim' form) and Australia Post.



