Rental Information

Renting Information

Tips for Tenants

At the beginning of a tenancy

  • Inspect the property and ensure it meets your requirements.
  • Complete an Application form and provide100 points of identification to Property Manager. (Applications are available on our website here, at our office or at property inspection.)
  • Upon acceptance make an appointment with the Property Manager to –
    • Review and sign the Residential Tenancy Agreement
    • Pay the bond and sign the Bond Lodgement Form (cheque must be in the form of an Australia Post or Bank Cheque, make out to the R.T.B.A.)
    • Pay the first month’s rent
    • Ask lots of questions, our staff are friendly, professional and knowledgeable in all aspects of leasing. It’s important to have a clear understanding of the following before you leave the office –
      • Lease
      • Condition Report
      • Maintenance and how to request it
      • Water usage/disposal responsibility
      • You will be provided with a folder containing all the documentation pertaining to your tenancy including the RTBA receipt, please keep your file in a safe place.
      • Read the ‘Renting a home, A guide for Tenants’ booklet provided, and a copy can also be found electronically on our website here
      • Make sure you have arranged utility connections; this can be made much easier for you by having Direct Connect do this for you at no charge.

During your tenancy

  • Comply with the terms of the 'Residential Tenancy Agreement'.
  • Comply with the regulations connected with the Residential Tenancies Act 1997.
  • Routine Inspections of the property will be carried out, it is appreciated if you can be in attendance during these inspections.

At the end of a tenancy

  • Give 28 days Notice when planning to leave. (the form is in your folder)
  • Pay the final rent.
  • Contact utility providers to get the telephone, gas, water and electricity disconnected and pay the final bills.
  • Leave the premises in good order and in the condition in which you found them, fair wear and tear excepted, if unsure check your condition report.
  • Take all your belongings with you.
  • Complete and sign the 'Bond Claim' form, stating any agreed division of the bond money and keep a copy.
  • We will ensure the completed 'Bond Claim' form is sent to the RTBA.
  • Confirm with your financial institution that the RTBA has credited the bond money to your account.
  • Leave a forwarding address with your landlord or agent, the RTBA (on the 'Bond Claim' form) and Australia Post.

Also see Consumer Affairs Victoria for more information - here

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