Tips for Tenants
At the beginning of a tenancy
- Inspect the property and ensure it meets your requirements.
- Complete an Application form and provide100 points of identification to Property Manager. (Applications are available on our website here, at our office or at property inspection.)
- Upon acceptance make an appointment with the Property Manager to –
- Review and sign the Residential Tenancy Agreement
- Pay the bond and sign the Bond Lodgement Form (cheque must be in the form of an Australia Post or Bank Cheque, make out to the R.T.B.A.)
- Pay the first month’s rent
- Ask lots of questions, our staff are friendly, professional and knowledgeable in all aspects of leasing. It’s important to have a clear understanding of the following before you leave the office –
- Condition Report
- Maintenance and how to request it
- Water usage/disposal responsibility
- You will be provided with a folder containing all the documentation pertaining to your tenancy including the RTBA receipt, please keep your file in a safe place.
- Read the ‘Renting a home, A guide for Tenants’ booklet provided, and a copy can also be found electronically on our website here
- Make sure you have arranged utility connections; this can be made much easier for you by having Direct Connect do this for you at no charge.
During your tenancy
- Comply with the terms of the 'Residential Tenancy Agreement'.
- Comply with the regulations connected with the Residential Tenancies Act 1997.
- Routine Inspections of the property will be carried out, it is appreciated if you can be in attendance during these inspections.
At the end of a tenancy
- Give 28 days Notice when planning to leave. (the form is in your folder)
- Pay the final rent.
- Contact utility providers to get the telephone, gas, water and electricity disconnected and pay the final bills.
- Leave the premises in good order and in the condition in which you found them, fair wear and tear excepted, if unsure check your condition report.
- Take all your belongings with you.
- Complete and sign the 'Bond Claim' form, stating any agreed division of the bond money and keep a copy.
- We will ensure the completed 'Bond Claim' form is sent to the RTBA.
- Confirm with your financial institution that the RTBA has credited the bond money to your account.
- Leave a forwarding address with your landlord or agent, the RTBA (on the 'Bond Claim' form) and Australia Post.
Also see Consumer Affairs Victoria for more information - here